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Browse frequently asked questions or contact us directly.
(01)
Getting Started
Is Donustur.net free?
Yes, Dönüştür.net is completely free for basic use. Guest users have a usage limit for each tool per 24 hours.
Can I use tools without signing up?
Absolutely! You can quickly perform transactions in guest mode using the tools on the homepage without registering.
(02)
Security and Privacy
Are my files safe?
Your security is our priority. Your files are transferred encrypted over HTTPS and deleted automatically after processing.
Who can see my files?
Only you can access your files. We never share your files with third parties.
(03)
Operations and Issues
Why can't I upload large files?
The limit is 25 MB per file (100 MB for DWG/DXF drawings). A free account raises the number of conversions you can do per day; it does not change the file size limit.
How long does conversion take?
Most operations are completed within a few seconds, depending on file size and internet speed.
Can I add Dönüştür.net to my phone like an app?
Yes. On Android, choose “Install app” or “Add to Home screen” in the Chrome menu; on iPhone, tap Share → “Add to Home Screen” in Safari. The site then opens full screen without downloading a separate app, and updates arrive automatically.
Can I send a file from WhatsApp straight to Dönüştür?
On Android, once the site is on your home screen, select a file in WhatsApp or Files and tap Share → Dönüştür; the file opens on the home page with matching tools suggested. It is kept only for this hand-over and deleted as soon as the page picks it up (at the latest after 10 minutes). iPhone doesn't support this sharing feature yet.
Didn't find the answer?
Write to us; for a technical problem, a screenshot helps. We reply within 24 hours.
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